Billing And Payments

 

1. FOR DOMESTIC ORDERS:

All prices on our website are in Indian Rupees and are inclusive of all taxes. GST is applicable for all sales within India.

Our prices are subject to change without advance notice. However, all orders received at the price mentioned on our website at that point of time will be processed accordingly.

We provide you multiple options to make payment for your orders on www.houseofelegance.in

  1. Debit/Credit Cards: We accept all major Debit and Credit Cards (including Mastercard, Visa & American Express)
  2. Net Banking: We provide payment through Net Banking from all major banks.
  3. UPI
  4. Paytm
  5. Cash On Delivery (COD)

We follow the best industry security practices, and our payment gateway is compliant with highest standard of security in the payment processing industry. All your transactions are processed in real time and are secured with 128-bit SSL encryption.

 

2. CASH ON DELIVERY (COD) (INDIA ONLY):

By availing CASH ON DELIVERY (COD) facility, you are agreeing to the following terms & conditions. All transactions are governed by policies mentioned on our website.

  1. COD payment facility is provided on orders up to Rs. 5,000/-.
  2. Any COD order over Rs. 5,000/- will require you to pre-pay or cancel the order.
  3. For COD order we charge a shipping fee of Rs. 300/-.
  4. Orders will be processed only once we verify the same with you via E-mail, Phone Call or WhatsApp.
  5. COD orders will be booked only if your pin code is serviceable for COD by our Courier Service Partners.
  6. Only cash payment will be accepted at the time of delivery for the COD order.
  7. Demand Draft/ Cheques will not be accepted for any COD order. E-Gift Vouchers or store credit cannot be used for COD orders. Foreign currency cannot be used to make a COD payment.
  8. As per the terms and conditions of COD, the courier company will not allow the customer to open the package before payment.
  9. Order once shipped cannot be cancelled.
  10. If you want to return the package you will need to notify us after making payment to the courier partner and then you can send us back the package as per the return policy mentioned on our website. All return charges need to be paid by the customer.
  11. Any dispute arising out is subject to the jurisdiction of New Delhi, Delhi.

 

3. FOR INTERNATIONAL ORDERS:

  • For International Orders, we accept online payments through Debit/Credit cards, Online Bank Transfers as well as PayPal. You can use PayPal option to make payment through your Credit card also without creating any PayPal account
  • For all International transactions, we accept major Credit Cards (including Mastercard, Visa & American Express) as well as payments vide PayPal and 3rd Party Payment Gateway (RazorPay).
  • As per RBI regulations in India, all credit and debit cards issued in Indian Territory cannot be used for transactions in international currency by default unless overridden by the card holder explicitly with the bank.

 

Disclaimer: All conditions as mentioned above may not be implied by laws and are limited to the durations and conditions as mentioned and www.houseoflegance.in shall not liable for any incidental, special or consequential damages, human injury or loses including but not limited to loss of business, profits or use whether in an action in contract or based out of or in connection with the use or performance of the product. In continuation to the above, the conditions shall not affect the other provisions and also the customer’s statutory rights under applicable Indian laws.

Note: The above terms and conditions may change from time to time without notice. The above terms have been updated on 31st January 2022.