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Billing And Payments

1. FOR DOMESTIC SHIPMENTS:

Currently we are shipping within India only. All prices on our website are in Indian Rupees and are inclusive of all taxes. GST is applicable for all sales within India.

Our prices are subject to change without advance notice. However, all orders received at the price mentioned on our website at that point of time will be processed accordingly.

We provide you multiple options to make payment for your orders on www.houseofelegance.in

  1. Debit/Credit Cards: We accept all major Debit and Credit Cards (including Mastercard, Visa & American Express)
  2. Net Banking: We provide payment through Net Banking from all major banks.
  3. UPI
  4. Paytm
  5. Cash On Delivery (COD)

We follow the best industry security practices, and our payment gateway is compliant with highest standard of security in the payment processing industry. All your transactions are processed in real time and are secured with 128-bit SSL encryption.

 

2. CASH ON DELIVERY (COD) (INDIA ONLY):

By availing CASH ON DELIVERY (COD) facility, you are agreeing to the following terms & conditions. All transactions are governed by policies mentioned on our website.

  1. COD payment facility is provided on orders up to Rs. 3,500/-.
  2. Any COD order over Rs. 3,500/- will require you to pre-pay or cancel the order.
  3. For COD order we charge a shipping fee of Rs. 250/-.
  4. Orders will be processed only once we verify the same with you via E-mail, Phone Call or WhatsApp.
  5. COD orders will be booked only if your pin code is serviceable for COD by our Courier Service Partners.
  6. Only cash payment will be accepted at the time of delivery for the COD order.
  7. Demand Draft/ Cheques will not be accepted for any COD order. E-Gift Vouchers or store credit cannot be used for COD orders. Foreign currency cannot be used to make a COD payment.
  8. As per the terms and conditions of COD, the courier company will not allow the customer to open the package before payment.
  9. Order once shipped cannot be cancelled.
  10. If you want to return the package you will need to notify us after making payment to the courier partner and then you can send us back the package as per the return policy mentioned on our website. All return charges need to be paid by the customer.
  11. Any dispute arising out is subject to the jurisdiction of New Delhi, Delhi.

 

3. INTERNATIONAL SHIPMENTS:

As of now we are shipping within India only and will update the payment and shipping details once we start accepting international orders.

Note: The above terms and conditions may change from time to time without notice. The above terms have been updated on 1st October 2021.

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